Don’t most companies wait to address an issue until there is some sort of threat on the part of consumers? I’m pretty sure this isn’t isolated to Toyota.
Toyota came under fire from a top US official for its handling of a massive recall Tuesday as the giant Japanese carmaker scrambled to reassure customers on safety.
US Transportation Secretary Ray LaHood said Toyota’s recall of millions of vehicles with defective pedals that can get stuck and cause unwanted acceleration came only after pressure from the US government.
“Since questions were first raised about possible safety defects, we have been pushing Toyota to take measures to protect consumers,” LaHood said in a statement.
This is going to cost Toyota billions.
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